RETURN & REFUND POLICY

At [Cartmyntra.in], customer satisfaction is important to us.

Return Eligibility

Products may be eligible for return if:

• Return request is submitted within [7 DAYS] of delivery.
• Product is unused and in original condition.
• Original packaging, tags, and accessories are included.
• Valid proof of purchase is provided.

Non-Returnable Items

The following items cannot be returned unless defective:

• Personalized or custom-made products
• Digital products
• Gift cards
• Perishable goods
• Opened hygiene and personal care items

Return Timeframe

Customers must initiate a return request within [7 DAYS] from the date of delivery.

Return Process

1. Email us at [vivekshopifystore1@gmail.com].
2. Include your order number and reason for return.
3. Follow the instructions provided by our support team.

Unauthorized returns may not be accepted.

Refund Process and Timing

After receiving and inspecting the returned item:

• Approved refunds will be processed within [2_3 days].
• Refunds will be credited to the original payment method.
• Bank processing times may vary.

Exchange Options

Eligible products may be exchanged for:

• Different size
• Replacement item
• Alternative product of equal value (subject to availability)

Damaged or Defective Products

If you receive a damaged, defective, or incorrect product:

• Contact us within [7 DAYS] of delivery.
• Provide photos showing the issue.
• We will arrange a replacement, exchange, or refund as appropriate.

Return Shipping Costs

• If the return is due to our mistake or a defective product, return shipping costs may be covered by us.
• For customer-preference returns, return shipping charges may be the customer's responsibility.

Contact Information

Store Name: [Cartmyntra.in]
Email: [Vivekshopifystore1@gmail.com]
Address: [BUSINESS ADDRESS]